The plan and the build diverge.
Design sits in GIS, execution in a project tool and a spreadsheet, and the two stop matching until a fault forces the reckoning.
OSS suite
One record, from the coverage gap to theservice under SLA.
NetSingularity's OSS suite runs the network side of the operation on one record. Plan, design, procure, build, activate and operate are stages of the same record, not handoffs between six systems. What you design is what the crew builds, what they build is what operations monitors, and what operations sees feeds the next plan.
- One record, plan through operate
- As-built that writes straight to inventory
- Four operating domains, one platform
The operational problem
The build slips,and nobody can say exactly where.
When the plan, the material, the crew and the inventory live in different systems, the schedule is lost between them, not inside any one of them.
Material arrives late, or arrives twice.
Procurement, depot and site demand are separate ledgers, so crews stand idle waiting on drums sitting in a warehouse.
The field is a black hole.
Work orders go out on paper or chat, as-built comes back weeks later, and the evidence lives on someone's phone.
Operations inherits an inventory it cannot trust.
The network being monitored is not the network that was built, so every incident starts with which fiber this actually is.
The OSS lifecycle
Plan to build,build to operate, and back again.
Planning, design, procurement, build, acceptance, activation and operations are states on one network record. The operational state becomes the new planning truth.
- 01Plan
- 02Design
- 03Procure
- 04Build
- 05As-built
- 06Activate
- 07Operate
OperateActual operational stateFeeds back into Plan
The operational state becomes the new planning truth.
The OSS capabilities
Four domains.One operational record.
Planning, inventory, field execution and assurance all work from the same evolving network state.
01
Planning & Coverage
Plan network change and capacity.
Network Coverage.
Where fiber, RAN, small cell and WiFi reach today, where the gaps are, and what each gap is worth.
Fiberneo.
The FTTx lifecycle end to end, from serviceable-area planning to as-built acceptance.
RAN Deployment.
Site acquisition, civil works, installation and on-air acceptance as one tracked workflow.
Small Cell and DAS.
High-volume densification run at program scale, not site by site.
WiFi and Fixed Wireless.
Public and managed wireless on the same inventory and assurance model as licensed access.
IoT Coverage Planning.
Model coverage for IoT and fixed wireless before a permit is raised.
Traffic Engineering.
Simulate the design against forecast load, so congestion is designed out, not discovered.
Capacity Planning.
Node and area forecasts driven by observed growth, feeding the build sequence.
02
Resource & Inventory
Maintain a trusted model of physical and logical network state.
Network Inventory.
Physical and logical resources in one model: sites, cabinets, cards, ports, fibers, spans, elements.
Topology and Connectivity.
End-to-end paths from access to core, so impact and dependency are computable.
IP Address Management.
Address planning, allocation, assignment and reclamation inside the same model.
Lifecycle Management.
Planned, built, in-service, spare and decommissioned states, with an audit trail at every transition.
SIM Inventory.
SIM procurement, allocation and provisioning coordination for mobile launches.
03
Supply Chain & Field
Coordinate materials, projects and field execution.
Procurement.
Material planned and ordered against the build program, so orders track the schedule.
Warehouses.
Inbound receipts, live stock per depot, and outbound dispatch against active sites.
Logistics.
Shipments tracked end to end to sites and distribution partners, exceptions raised on their own clock.
Field Force Management.
Work assigned by skill and certification, day plans built from dependencies, material and permits.
Project and Rollout Governance.
Milestones, dependencies and blockers read from the work, acceptance that writes straight to inventory.
Mobile Field Application.
Offline-first capture at the pole: tasks, drawings, geotagged evidence and as-built at source.
04
Assurance & Intelligence
Detect degradation and guide an evidence-based response.
Fault Management.
Alarm storms collapsed into one incident on topology, not keyword rules.
Performance Monitoring.
RAN, core, transport and fixed on one picture, degradation surfaced against learned baseline.
Incident Management.
Topology-aware triage with automatic case creation, owner, priority and escalation.
Anomaly Detection.
Degradation flagged before it becomes an outage or a complaint.
Capacity Analytics.
Utilization and congestion forecast per node and area, feeding planning and commercial.
The agents.
Sherlock traces multi-hop root cause. ProcBot runs remediation inside safety bounds. NOC Copilot answers plain-English queries over live network state.
The OSS-to-BSS handoff
The moment a buildbecomes revenue.
Construction completion alone does not make an asset commercially useful. The shared record shows what exists, where it exists, its status, and whether it is usable and sellable.
- 01 · Build completed
A completed span becomes sellable coverage.
Accepted as-built publishes serviceability to the catalog, so homes passed become addresses you can quote the same day.
- 02 · Inventory updated
A fault knows who it affects.
An incident resolves to the affected subscribers, their contracts and the SLA clocks now running.
- 03 · Service availability known
Capacity decides what can be sold.
Forecast headroom governs offer availability by area, so nobody sells into congestion you already know about.
- 04 · Commercial action becomes possible
Billing starts when service does.
Network-confirmed activation releases billing, with no nightly file and no manual step.
OSS state becomes commercial truth: CRM, catalog, orders, subscribers, care, cases and channel partners all act on the same network record.
Continue into the BSS SuiteMeasured proof
What operatorsmeasured.
Three real deployments, measured on the operator's own estate. Results on one network are not a forecast for yours, which is why every engagement starts by baselining your own.
Service Assurance · India
- ~60%
- Alarm noise reduced through AI correlation & deduplication
- ~50%
- Faster mean time to resolve (MTTR) across incident families
AI-Powered RAN Fault Management, Delivered Fully On-Premises
On-premises RAN fault management across a network handling roughly 12.5 million alarms a day.
Read the case studyNetwork Rollout · Canada
- <2 hrs
- To bring a new site live, down from a full day
- Zero
- Manual data entry: planning data syncs automatically and on-site device details are captured via QR, serial or MAC scan
Zero-Touch O-RAN Site Rollout at Nationwide Scale
Planning-to-live site turn-up automated across thousands of network nodes nationwide.
Read the case studyInventory & Supply Chain · North America
- 15+
- Use cases validated on the customer's live inventory data
- 1
- Digital twin unifying passive and active inventory
One Trusted View of Fiber Inventory After a Decade of M&A
Proof of concept correlated acquisition-era records on the operator’s live inventory data.
Read the case studyClosed-loop operations
How the loop closeson a degrading path.
Illustrative scenario, not a customer case study.
Detect.
Anomaly detection flags a transport path degrading against baseline, hours before it would become an outage.
Correlate.
Topology-aware triage resolves the path to its elements, the services on it, and the customers and SLAs behind them.
Diagnose.
Sherlock traces the fault chain across topology, telemetry and change history to a config change made three days earlier.
Act.
Policy / approval boundary
ProcBot runs the remediation runbook inside its safety boundary. Anything outside escalates.
Verify.
KPIs return to baseline and the incident closes with a cause code that feeds change control and the next plan.
OSS review
Show us where the handoffbreaks.
Contact NetSingularityBring the planning, inventory, field or assurance workflow that still depends on spreadsheets, swivel-chair updates or manual reconciliation. We’ll map where the shared record can remove the handoff.