NetSingularity
NetSingularity
Field OperationsCase Study · Live Site Deployment · Western Canada

Every close-out package, verified down to the last fibre,
automatically

Fiber construction close-out packages bundle hundreds of files per site: test workbooks, OSP drawings, OTDR traces and photo evidence. Reviewing them by hand is slow, and sampling misses defects. NetSingularity COP Analysis reads the entire package against the customer's own QA checklist: every reading, every photo, every drawing, and flags exactly what a human still needs to decide.

Profile:
Fiber-to-the-Home Construction Contractor
Region:
Western Canada
Scope:
MDU & FTTH Builds Delivered to a Tier-1 Carrier
Engagement:
Live Site Deployment
300+
Automated verifications per site, across 12 QA checks: file audit, Pre/Post-FDS, OPM, OSP drawings, six photo analyses, OTDR and Tier-2
10+ formats
Thousands of files audited across sites: XLSX workbooks, PDF and CAD drawings, OTDR .sor traces, JPEG/PNG photos, CSV, DOCX
100%
Evidence coverage: every unit, port and fibre checked, not sampled
The allowed splice loss, measured on the defect OTDR analysis caught before submission, avoiding a full rejection cycle

The Challenges

Close-out QA that no human review can actually complete

Before a carrier accepts a finished build, and releases payment, the contractor must prove the work: fiber design sheets, as-built drawings, power meter readings, OTDR traces, and photo evidence for every unit and port. For a single 30-unit MDU, that is hundreds of artifacts. In practice, nobody reads them all.

01Issue

Huge, heterogeneous packages

A site folder spans 13 expected sub-folders: Excel design workbooks, CAD-derived PDF drawings, OTDR trace files (PDF and RAW), power meter reports, and hundreds of field photos. Formats vary by crew and by site.

02Issue

Manual review doesn't scale

Verifying one site means cross-referencing design revisions, reading 30 meter LCD photos, checking 60 OTDR readings against a loss threshold, and matching every splitter port to a photo. Reviewers sample, and sampling misses defects.

03Issue

Evidence is not proof

30 photos for 30 ports proves nothing: photos can be duplicated, illegible, or show no light. Test reports number fibres positionally, not by network fibre number. Naive checks pass packages that should fail.

04Issue

Rejected packages cost weeks

A defect the carrier's QA finds after submission bounces the whole package: re-truck-roll, re-test, resubmit. Late-found defects delay acceptance, and payment, by weeks per site.

The Approach

Codify the customer's checklist. Run it on everything.

NetSingularity connects straight to the contractor's document store, ingests each site folder as-is, and runs a dozen automated checks, 300+ individual verifications per site, that mirror the carrier's own QA rules, combining deterministic file analysis with computer vision, and routing anything uncertain to a human instead of guessing.

  1. Sync & audit the site folder

    Sites import directly from Dropbox or OneDrive. A file and data audit maps what is present against the 13 expected folders, so missing evidence is visible before any analysis runs.

  2. Run 12 automated checks

    Pre/Post-FDS cross-reference, power meter/OPM, OSP drawing versus as-built, photo evidence (six sub-analyses), OTDR trace analysis, and conditional Tier-2 testing, with each rule quoted from the customer's checklist, verbatim.

  3. Keep humans on the edge cases

    Vision reads meter LCDs and detects ruby light, but OCR is never trusted to condemn a reading; uncertain items go to a manual-read queue, and threshold questions become explicit customer decisions.

Results in the Field

One 30-unit MDU site, end to end

A 7-building, 30-unit MDU with 30 assigned fibres. NetSingularity analyzed the full package and produced a per-checklist verdict, passing what is proven, failing what is defective, and queueing what needs a human.

Passed

Design sheets reconciled

The latest Post-FDS revision was auto-selected from competing versions, and nine identity fields (CO, FSA, fibre range, buildings, unit counts, FIP) were cross-referenced against Pre-FDS. All matched; the 80% fibre-in-place gate cleared.

Passed

All 60 power-meter readings verified

In-suite (30/30) and feeder (30/30) OPM readings confirmed within the 0.01–1.49 dB acceptance window at both wavelengths, with the report's positional fibre index correctly mapped to real network fibre numbers.

Passed

As-built drawing matches the design

Predesign and as-built drawings both present; the as-built NAP table (9 access points with their fibre assignments and unit mappings) agrees with Post-FDS field by field, rendered as a visual feeder diagram.

Passed

30/30 splitter ports light-verified

Ruby-light analysis resolved every port in the assigned fibre range to a photo showing the glow and a legible tag (90–100% confidence), because a photo count matching the port count is not proof.

3 to manual read

27/30 meter photos auto-read

Vision OCR read both wavelength values off 27 handheld-meter LCD photos and confirmed them in range. Three unreadable or truncated displays went to the manual-read queue, never auto-failed on OCR alone.

Defect found

A real splice defect, caught pre-submission

OTDR trace analysis (30 fibres × 2 wavelengths) confirmed 55/60 readings under the 0.333 dB loss threshold, and isolated one fibre at roughly twice the allowed loss (0.695 dB against the 0.333 dB limit), splice by splice, with the failing events pinpointed by distance, and flagged for repair before the package ever reached the carrier.

Inside the Platform

A dozen automated checks, one verdict per site

Six checklist areas, with photo evidence alone spanning six further sub-analyses (OPM test, ruby light, NAP, splice/FOSC, POE, MER/SER). Every module shows the customer's original checklist wording, what the engine checks, what passes, and the full evidence trail, down to each photo, reading and drawing, with per-item confidence.

File / Data Audit

Folder-by-folder presence audit against the 13 expected COP folders, synced live from Dropbox or OneDrive.

Pre / Post FDS

Latest-revision selection, identity cross-reference, unit and building counts, and the fibre-in-place gate.

Power Meter / OPM

In-suite and feeder report parsing; every reading checked against 0.01–1.49 dB at both wavelengths.

OSP Drawing

Predesign and as-built presence, NAP-table agreement with Post-FDS, inline drawing preview.

Photos: 6 sub-analyses

OPM meter reads, ruby-light port confirmation, NAP, splice, POE and MER/SER photo evidence.

OTDR Results

Trace parsing per fibre per wavelength, in-scope splice-loss checks, RAW and PDF pairing, event-level detail.

The Impact

From days of sampling to minutes of certainty

Hours → minutes

Package review

Review that took a reviewer the better part of a day per site runs automatically; humans touch only the queued exceptions.

Weeks saved

Acceptance cycle

Defects surface before submission, not in the carrier's QA, avoiding the reject-refix-resubmit cycle that stalls acceptance and payment.

Zero sampling

Evidence coverage

Every unit, port, fibre and wavelength is checked on every site, coverage a manual reviewer cannot deliver at any headcount.

The customer's rules, verbatim

Each engine quotes the carrier's checklist wording and shows exactly what was checked and what passes: QA the customer can audit, not a black box.

Vision with guardrails

OCR and light detection do the heavy lifting, but uncertain reads are queued for a human, so the platform never fails a unit on a low-confidence read.

Decisions made explicit

Ambiguities, like whether a loss threshold applies to in-scope splices or total loss, become tracked decision items routed to the customer, instead of silent assumptions.

An evidence trail for payment

Per-site readiness reports with downloadable source files and PDF export give the carrier proof of work, and the contractor a faster path to acceptance.

The Business Case

The numbers behind close-out QA

Construction QA failures are not an abstract risk; the industry has measured them. These published benchmarks frame what a missed defect, a bounced package, or a delayed acceptance actually costs, and what automating close-out review is worth.

4–10%

of total construction project cost is typically consumed by rework, and inaccurate data alone causes 14–22% of it.

PlanRadar / academic rework studies

60–80%

of fiber deployment cost is labor, so every avoidable re-visit burns the most expensive line item on the build.

Fiber Broadband Association / Cartesian

$150–$500+

direct cost of a single field truck roll; up to roughly $1,000 all-in once indirect costs are counted.

Field-service industry estimates

~90 days

average construction payment cycle, and close-out acceptance is the gate that starts the clock on final payment.

Rabbet Construction Payments Report

Per-site model: a 30-unit MDU close-out package

Every input below is adjustable to your rates and volumes; the structure is what matters.

Cost leverManual QA todayWith NetSingularityImpact per site
QA review laborA true full review, covering 30 meter LCD photos, 30 ruby-light ports, 60 OTDR readings, and workbook and drawing cross-checks across 400+ files, takes 1.5–2 days. In practice teams sample it in 2–3 hours and accept the blind spots.Full-coverage analysis runs in minutes; a reviewer spends ~30–45 minutes on the queued exceptions only.~95% less review effort, at 100% coverage instead of a sample. At a loaded QA rate of $75–100/hr, that is $850–$1,500 of full-review labor per site, delivered for under an hour of human time.
Defect escape → bounced packageA defect the carrier finds post-submission triggers re-mobilization, re-test and resubmission: $800–$1,500 per bounce in crew time and truck rolls, plus a 1–3 week resubmission cycle.Defects, like the over-threshold splice on the featured site, surface before submission, fixed inside the normal work flow.Bounce avoided; the featured site alone represents one prevented rejection cycle.
Payment timingFinal payment is gated on accepted close-out. Every week a package sits in reject-refix-resubmit costs ~$190 per $100K of invoice value in carrying cost (at 10% financing), on top of the ~90-day industry payment cycle.First-pass acceptance pulls invoicing forward 1–3 weeks per affected site, with an evidence trail the carrier can audit.Faster, defensible cash flow, and fewer disputes, because every claim links to its source file.

Portfolio projection: 100 sites per year

Illustrative annual impact for a contractor closing out 100 comparable MDU sites, assuming a 20% historical rejection rate improved to 5%.

Value streamBasisAnnual impact
QA labor redeployed: reviewers move from page-turning to exception handling100 sites × ~11–15 h of full-review-equivalent labor × $75–100/hr loaded~$85K–$150K
Rejection cycles avoided: 15 fewer bounced packages (20% → 5%)15 × $800–$1,500 re-mobilization and re-test~$12K–$23K
Payment acceleration: 15 sites paid 1–3 weeks soonerCarrying cost at ~$190/wk per $100K invoiceWeeks of cash flow pulled forward, fewer disputed invoices
Risk not priced above: defects that would otherwise ship, including warranty exposure, carrier scorecard damage, and rework that industry-wide consumes 4–10% of project costOne prevented systemic defect pattern can exceed every line aboveDownside protection

KPIs the platform moves

Six operational metrics, measurable from the platform itself, before and after, per site and per crew.

First-pass acceptance

95%+ target

Share of packages accepted by the carrier without a rejection cycle, the single KPI that drives cash flow.

Defect escape rate

→ near zero

Defects found by the carrier after submission. Every escape on the featured site class is now caught pre-submission.

QA cycle time

Days → <1 hr

From package-complete to QA verdict, including human review of queued exceptions.

Evidence coverage

100%

Every unit, port, fibre and wavelength verified on every site, versus the 10–20% a sampling review actually inspects.

Manual-touch rate

~10%

Share of items needing human eyes (3 of 30 meter photos on the featured site), trending down as vision models learn each meter type.

Payment acceleration

1–3 weeks

Invoice-ready date pulled forward on sites that would otherwise bounce, against a ~90-day industry payment cycle.

Benchmark sources: rework at 4–10% of project cost and inaccurate data causing 14–22% of rework, from PlanRadar, Cost of Rework in Construction (2025); labor at 60–80% of fiber deployment cost, from FBA / Cartesian Fiber Deployment Cost Annual Report; truck-roll cost estimates of $150–$500 direct and ~$1,000 all-in, from VSight field-service glossary; ~90-day average construction payment cycle, from Rabbet 2024, via BuildLedger. Per-site and portfolio figures are illustrative models built on these benchmarks and the featured site's measured workload; replace rates and volumes with your own to localize.

The Platform

NetSingularity COP Analysis

A web platform that turns raw construction close-out folders into per-site QA readiness reports, with checklist engines, computer vision, decision workflow and full evidence drill-down in one place.

Checklist EnginesVision OCR + Light DetectionOTDR Trace AnalysisManual-Read QueueDecision WorkflowPDF Readiness Reports

Works with the tools crews already use

Dropbox

Site folder import & sync

OneDrive

Site folder import & sync

Excel / PDF / CAD

FDS workbooks & drawings

OTDR .sor + field photos

RAW traces & evidence

The Path Forward

From one live site to the whole portfolio

  1. 1

    Scale across sites

    Roll the full battery of automated checks across the construction portfolio as packages land.

  2. 2

    Close the decision loop

    Resolve open threshold decisions with the carrier so verdicts finalize without ambiguity.

  3. 3

    Complete photo coverage

    Extend the remaining photo sub-analyses (NAP, splice, POE, MER/SER) to full automation.

  4. 4

    Feed QA upstream

    Turn recurring defect patterns into crew-level feedback, catching issues before packages are even assembled.

How many defects are hiding in your close-out packages?

If your teams are sampling their way through construction QA, or your customer keeps finding what your reviewers missed, NetSingularity will read every file and show you, site by site.

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